OSF Homelessness
Kiosk Project
The project
Working with OSF Hospital and consulted by Jump Simulations my group and I designed an application to help the homeless population schedule doctors appointments, find nearby food and shelter locations, and apply for jobs. This application would be displayed on iPad kiosks that would be at homeless shelters throughout central Illinois. The project had to accommodate a wide user demographic based on age, education level, physical ailments, and more.
The Process
The OSF Homelessness kiosk project was an extremely tedious process that required tremendous amounts of user research. Once the user research was completed my primary role included creating the competitive analysis, information architecture, and user flow for scheduling appointments. From there my group and I wireframed our delegated user flows within Figma which were later user tested and modified based on the results from the user testing.
